Frequently Asked Questions


GENERAL OFFICE QUESTIONS

HOW CAN I JOIN THIS EXCITING INTEGRATED MULTI-DIMENSIONAL CARE SYSTEM OF WELL PATHWAYS, LLC?

Follow this link to our Optimantra patient portal. Create a personal login to the patient portal, complete your profile information, select your desired visit type, and schedule your appointment. If you have a question, or have a care need not mentioned, call the office at (702) 586-5060.

The patient portal allows communication between provider and patient/client by logging in to our HIPAA complaint portal. You can send emails, texts, or review your calendar. You can provide important records by uploading them to your patient portal as well as view, and download copies of documents from the patent portal.

DOES EVERY PATIENT RECEIVE THE SAME TREATMENT?
Every patient is treated as a unique person. Unique people are treated uniquely to maximize outcomes.

WHAT IF I NEED TO BE REFERRED TO A SPECIALIST?
Well Pathways, LLC will refer you to a specialist when appropriate. We will work with you to select the specialist you feel is right for you. You are responsible for any financial arrangement related to the referral.

DO YOU TAKE INSURANCE?
In order to properly care for you, and provide you with the time required to optimize your visit, we are not accepting insurance.

CAN MY FEES BE REIMBURSED BY MY INSURANCE COMPANY?
In some cases. The patient portal holds copies of your superbill which you can download and submit to your insurance company. Some insurance companies will send you reimbursement, or apply your payments toward your annual deductible.

DO YOU ACCEPT HEALTH SAVINGS ACCOUNT (HSA)?
Well Pathways, LLC as a health care provider is authorized to accept health savings account (HSA) payments allowing you to receive your care without additional out-of-pocket payments. We will provide a superbill you can submit to your insurance company

DO I STILL NEED TO PROVIDE INSURANCE INFORMATION?
While Well Pathways, LLC does not accept insurance the pharmacies, diagnostic companies, and providers you may be referred to, all request insurance information before service is scheduled. It is simpler for all to provide insurance information when you complete your patient portal demographics.

DO YOU SEE CHILDREN?
Kelly will consider children for craniosacral therapy after a telephone discussion with the parents.

In general Paul does not see children as the office does not have the specialized supplies and equipment for children.

Acupuncture and children can be challenging. Any consideration of children scheduling with Susan requires a discussion with the parents.

WHAT DO I DO IF I NEED TO CANCEL AN APPOINTMENT?
You can control your appointment calendar through the patient portal. Logging in to the HIPAA complaint portal you can send emails, texts, and review your calendar. You can provide important records to your electronic health record and receive copies of documents from the patent portal.

If you are canceling with less than 48-hours notice, call us at 702-586-5060. A 48-hour notice is required or the full visit fee will be charged.

CAN I EXPECT ADDITIONAL COSTS?
Due to the specialized knowledge, or intense time required, care recommendations will be provided. These may include supplements, diagnostic studies, or supplies. You will be provided a cost estimate before being charged.

ARE THERE MEDICATIONS Well Pathways, LLC DOESN'T PRESCRIBE?
The short answer is some: i.e. methadone, and for others there are limitations. We do not prescribe opiates, benzodiazepines, most psychiatric medications or stimulant medications on a routine basis.

With the use of therapies such as meditation, Craniosacral Therapy (CST), Massage Therapy, Acupuncture and other TCM care, we employ more effective means of dealing with pain and stress than the use of mood or mind-altering medications.

As a family nurse practitioner prescribing of antipsychotics, or stimulants is limited.


SUBSTANCE USE MANAGEMENT

Paul is experienced in substance use care. Unbeknownst to many, TCM and acupuncture are effective in reducing the pain and discomfort of substance use withdrawal. Partnering with Susan for TCM, and Kelly for body work and meditation will minimize the need for medication while minimizing your discomfort.

During our initial consultation the specifics of your treatment plan for Medication Assisted Treatment will be developed based on your needs - we may prescribe buprenorphine/naloxone, extended-release buprenorphine injections, naltrexone, naltrexone ER, or rarely, a short course of benzodiazepines.

Referrals to counseling, or inpatient treatment centers are provided as appropriate.

Support groups such as SMART Recovery, Refuge Recovery, AA, NA, or faith-based groups outside of self and family are encouraged.

We also recommend TSM - The Sinclair Method for Alcohol use Harm Reduction. More information is available at cthreefoundation.org

To schedule your TSM appointment with Paul Call (775) 4411-TSM (775-441-1876) or log on to the patient portal {https://www.optimantra.com/optimus/om/patient/login} to self-schedule your appointment.


TRADITIONAL CHINESE MEDICINE

WHAT IS TRADITIONAL CHINESE MEDICINE?
Traditional Chinese Medicine (TCM) is a safe, effective and technically advanced medical system of diagnosis and treatment developed in China over thousands of years. The foundational principles are relatively simple: human beings are meant to exist in a state of harmonious balance between the physical, mental, spiritual and environmental spheres. Disease is a manifestation of disharmony. Chinese medicine identifies the disharmony, and treats it using a combination of dietary therapy, Chinese herbs, bodywork, physical and breathing exercises, and acupuncture.

WHAT CONDITIONS CAN BE TREATED WITH TRADITIONAL CHINESE MEDICINE?
As TCM is used in conjunction with regular M.D.'s in China, it is an excellent medical choice for a wide range of ailments. Most people today are afflicted with a myriad of ailments that are the result of their hectic lifestyle:  stress and worry, a sedentary lifestyle and poor nutrition; making them more vulnerable to disease. Many find themselves on a host of prescription medications and yet symptoms persist. People in the U.S. first try Traditional Chinese Medicine when they have sought medical help and were disappointed with the results or side effects of medications. Oftentimes, they could have prevented those results/side effects by visiting a TCM practitioner FIRST. The science effectively treats hundreds of conditions that often cannot be treated effectively by Western Medicine.

Here is a partial list of common ailments treated successfully with TCM: (https://www.forbes.com/sites/m...)

I DON'T BELIEVE IN IT BUT I'M DESPERATE. WILL IT STILL WORK IF I'M SKEPTICAL?
Of course! Traditional Chinese Medicine is a very practical medicine. It isn’t magic, but a sophisticated medical tradition based on thousands of years of empirical observation and therapeutic practices.

Schedule your appointment with me today.

I THOUGHT CHINESE MEDICINE MEANT ACUPUNCTURE. ARE THERE OTHER TREATMENTS AVAILABLE?
Yes! There is an ancient Chinese proverb: If someone is ill, first try to heal them with food. If unsuccessful, try herbs, bodywork and exercises. If unsuccessful, try acupuncture. Chinese medicine has an enormous herbal tradition as well as nutritional and dietary therapies and self-massage and acupressure to name a few. Traditional Chinese Medicine encompasses a myriad of treatment options and modalities.

IS IT SAFE? MY DOCTOR IS SKEPTICAL.
Traditional Chinese Medicine is extremely safe when administered by a highly-trained/educated and credentialed TCM professional. I have been credentialed as an DOM (Doctor of Oriental Medicine) and in practice since 2002 and have been a TCM adjunct Graduate Professor at multiple TCM schools around the country since 2011. You can expect few, if any side effects and Traditional Chinese Medicine treatments will not interfere with the care you receive from your Western doctor.

In fact, in China, they often work in partnership.

DO YOU TAKE INSURANCE?
I did take insurance for over 15 years. Bill insurance and collecting payment is extremely expensive. But upon opening this Practice in Las Vegas, I began the re-credentialing process and should be taking insurance quite soon: stay tuned!


Well Pathways, LLC retains the right to refuse to provide care, EDUCATION, or membership at any time.

Memberships and subscriptions are not refundable.

© Well Pathways, LLC 2024

Well Pathways, LLC

Address

2560 Sunset Rd Suite 120,
Las Vegas, NV 89120

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Tuesday  

9:00 am - 4:00 pm

Wednesday  

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Thursday  

9:00 am - 4:00 pm

Friday  

9:00 am - 4:00 pm

Saturday  

12:00 pm - 4:00 pm

Sunday  

Closed